Southern Roofing Company

(4)

46 reviews

Southern Roofing Company Reviews

The reviews for this roofing/siding contractor are mixed. Several customers praise meticulous workmanship, early arrivals, safety-conscious crews, and responsive communication, while others report scheduling mishaps, unresponsiveness, and unprofessional behavior. Most feedback centers on roofing work rather than siding materials, with one mention of wood sheathing. Pricing is described as fair to slightly higher than competitors, often deemed worth the cost. A warranty is referenced by at least one reviewer, though terms are not detailed.

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Additional Information

🏗️ Common Materials

No explicit siding materials are mentioned in the reviews. The discussions primarily cover roofing work. One review notes wood sheets (wood sheathing) as part of a roof replacement, but no siding material types are specified.

⭐ Quality Rating

Good

⏱️ Response Time

Typically described as prompt and fast in many reviews (e.g., early arrivals, finishing ahead of schedule), with a few reports of delays, missed appointments, or slow/unresponsive communication.

📝 Common Complaints

Unresponsiveness or poor communication (difficulty getting callbacks or updates), missed or late scheduled visits, unprofessional behavior, occasional concerns about workmanship, and a note about tarp-related damage or follow-through on repairs. Pricing concerns appear variably, with some finding value despite higher costs.

🛡️ Warranties Offered

Warranty is referenced by customers, but terms or details are not provided in the reviews.

👥 Customer Service Rating

Good

💰 Pricing Feedback

Pricing is described as fair to slightly higher than competitors, with several reviewers feeling the higher price was justified by quality, safety, and service.

🔧 Maintenance Tips

Request progress photos of work; avoid tarps attached to the sides of the house to prevent window screen damage; emphasize safety practices (ropes and harnesses) during work; obtain a written punch list and confirm warranty follow-up; perform post-storm inspections to check for leaks.

Location

Other Siding Repair Services in Augusta

Southern Roofing Company