Smart Roofing, LLC

Customer feedback for Smart Roofing is consistently positive and focused on practical outcomes. Reviewers describe fast, professional, high-quality work and reliable communication, with staff like Chase Ratley and Cameron Ratley guiding the process, explaining required steps, and coordinating with the insurance company. The crew is cited as punctual, efficient, and capable of completing roofing work quickly (often within one day, with occasional brief delays due to external factors such as pests or weather). Jobs commonly included damage assessment, vent and valley replacements, painting, and thorough yard cleanup; technicians used magnets to check for nails and provided timely status updates, sometimes with photos by email. Clients appreciated the attention to insurance timing and paperwork, with some noting flexibility and grace in payment timing. Pricing is described as fair, and in at least one case the final price was lower than the initial estimate. Many customers report willingness to refer Smart Roofing to others and express satisfaction with ongoing service from staff such as Justin and Dickie Smith, among others. The experiences also include endorsements from property owners and rental managers who rely on repeat work. Overall, customers view the service as reliable, transparent, and customer-focused, with emphasis on quality workmanship and value.