Gold Star Construction & Roofing, Inc.

(4.8)
162 reviews
+1 318-688-3035

Gold Star Construction & Roofing, Inc. Reviews

Overall, feedback on Gold Star Roofing and Construction is predominantly positive, with several customers describing high-quality roof replacements and durable results (including with hail exposure) and strong, professional service. Practical details frequently noted include: prompt scheduling and quick completion (often within one day, with early starts such as around 6:30 am), thorough site cleanup (tarps, debris removal, nails picked up with a magnetic roller), and careful attention to landscaping and surrounding areas. Many reviews mention clear communication from the office through completion, courteous staff (with specific mentions of Tina and Monty), and reliability or repeat use by homeowners and organizations. Some customers report additional work such as woodworking fixes and code upgrades, and a few describe positive experiences with insurance coordination and getting things resolved.

There are also negative or mixed experiences: at least one customer reported damage to an air-conditioning refrigerant line during roofing work and a dispute over responsibility, and a few reviews note difficulties or delays in coordinating with insurance companies or addressing post-project touch-ups (e.g., a hold on the property not being fixed). Overall, most reviewers would recommend the company or say they would hire them again, citing professional workmanship and good cleanup, with the caveat of isolated disagreements over damage responsibility or insurance coordination.

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Additional Information

🏗️ Common Materials

Not mentioned in the reviews (focus is on roofing with shingles, nails, tarps, and woodwork rather than siding materials).

Quality Rating

Excellent

⏱️ Response Time

Typically quick; reviewers note fast service, coming out promptly, and completing work within a day or within a few days.

📝 Common Complaints

Issues coordinating with the insurance company; occasional follow-up or repair items left unfixed; at least one instance where a nail caused damage (to an AC line) and accountability concerns about who was at fault.

🛡️ Warranties Offered

Not mentioned

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Not discussed

🔧 Maintenance Tips

Cleanup tips mentioned include using a magnetic nail finder to remove nails, laying tarps to catch debris, and ensuring thorough cleanup and site protection during and after work.

Location

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