CPR Roofing

- Overall, experiences are mixed: many customers praise CPR Roofing LLC for professionalism, respect, and hard work, while a subset reports significant scheduling and project-management issues.
- Responsiveness and communication were frequently highlighted: on-time appearances, clear updates, prompt follow-up after projects, and accessibility of key staff (e.g., Matt Parmelee and account managers).
- Insurance coordination was a common theme: staff often helped with claims, met with adjusters, and advised on coverage to secure approvals or address gaps.
- Work quality and outcomes: several customers commend the quality of roofing work, appearance, and thorough cleanup, with some noting helpful explanations of materials and processes and long-term satisfaction.
- Scheduling and supervision issues: some projects experienced delays, lack of advance notice, miscommunication about crews, and extended timelines, impacting overall experiences.
- Exterior work and gutters: most positive reviews involve gutters, carpentry, and exterior painting, but there is at least one detailed negative account describing poor gutter work, fascia damage, inconsistent crews, and additional costs to fix the problems; this contrasts with other positive reports.
- Practical takeaways for potential customers: discuss the project timeline and crew schedule upfront, confirm who will supervise on site, verify scope for gutters, fascia, and exterior work, and consider getting clear expectations about insurance coordination and post-project follow-up.