Sherriff Goslin Roofing Kalamazoo

Overall, customers report positive experiences with Sheriff Goslin Roofing, noting professionalism, responsiveness, and high-quality workmanship, with many projects completed quickly and with thorough cleanup.

- Speed and efficiency: frequent one-day roof replacements; some projects (notably historic-style work) completed in around four days; fast inspections and timely repairs, often coordinating smoothly with insurance.

- Insurance and pricing: many reviews highlight effective communication with insurers and help navigating claims; some customers feel pricing is competitive given quality, while at least one review cites frustration over undisclosed credit card fees.

- Communication and project management: repeated praise for on-site updates, accessibility of sales reps (e.g., Matt, Ryan Waldorf) and crew leaders (Justin Reynolds, Jeff Smith); many customers describe staff as approachable, transparent, and dependable, with proactive problem-solving.

- Crew and service quality: strong emphasis on courtesy, safety, and attention to detail; examples include careful handling of historic homes, protection of landscaping and special features, and thorough cleanup (no nails left behind).

- Historic and special projects: multiple reviews highlight handling of architecturally sensitive or historic homes (steep pitches, copper gutters, fencing), use of equipment like a JLG, and adherence to historic district requirements; projects are completed with attention to preserving exterior appearance.

- Aftercare and repeat business: several customers became repeat clients across multiple projects for family members or repeated improvements; some staff (Jeff, Ken, Justin, Matt) are singled out for ongoing support and reliability.

- Negative feedback / concerns: isolated issues include a report of being ghosted on warranty follow-up and a separate complaint about a non-disclosed 4% credit card fee; one review expresses overall disappointment, indicating experiences can vary.