Premier Roofing & Exteriors

- Broadly positive experiences across roofing, siding, and window projects, with emphasis on workmanship, reliability, and professional conduct.

- Estimation and sales: no-pressure approach, clear explanations of options (shingle types, installation process), and upfront pricing. Estimators mentioned include Jared and Andrew Story; pricing described as competitive and often in line with other bids.

- Project management and communication: dedicated project managers (e.g., Kyle) who briefed customers before and during installation, performed follow-up checks, and maintained ongoing communication about timelines and expectations.

- Installation and quality: crews described as hard-working, efficient, and detail-oriented; installers protected the property, used tarps, and performed thorough cleanups (including magnet checks for nails). Several installs completed in short timeframes (e.g., two days for roof replacement).

- Scheduling and flexibility: some customers appreciated flexibility with schedules and willingness to wait for financing or weather-related delays; others noted timely responses and availability when questions arose.

- Insurance and codes: contractors often coordinated with insurers or advised on code issues to maximize allowable benefits.

- Value and outcomes: several customers felt the work looked great and improved winter readiness; some cited value as being worth the price even when not the absolute cheapest.

- Siding and exterior services: beyond roofing, customers reported prompt siding repairs and exterior work, with positive remarks on responsiveness and professionalism.

- Noted negative experience: at least one customer reported a no-show/no-contact incident, highlighting a potential reliability risk.

- Examples of practical details cited: quick on-site visits after calls, tarping when replacements were delayed, magnets used for nail removal, protection of landscaping and gardens, and post-installation quality checks.