Roy's Windows, Siding & Patio Rooms

- Services include siding replacement (vinyl), window replacement, deck installation, 3-season patio rooms, and roof work including solar panel removal; projects are often combined.
- Scheduling and timeliness: jobs are typically scheduled well in advance and completed on or near planned timelines; in some cases, initial start was delayed due to scheduling, but once underway progress was efficient (e.g., 8 windows completed in about 1.5 days).
- Quality and workmanship: customers report high-quality results, meticulous and skilled crews, attention to detail, and final outcomes that look substantially improved or “like a new house.”
- Communication: strong, proactive communication with points of contact (notably Jon) who provide quick responses, clear quotes, and ongoing updates; house visits for questions are common.
- Site management and cleanliness: crews are described as professional and tidy, with daily cleanups; some instances of going beyond scope to fix issues at no charge.
- Customer service and reliability: follow-up support is praised as excellent; the business is described as friendly, reliable, and family-operated.
- Value and pricing: not the cheapest option, but many customers feel the price is fair for the quality and service provided.
- Overall satisfaction: repeatedly high; customers frequently express strong recommendations and willingness to use Roy’s again for future projects.