CG Family Construction | Roofing Division
83 Faith St, Burlington, VT 05408, USA
Summary of customer experiences:
- Responsiveness and scheduling: Many customers reported quick responses and flexible scheduling, including same-day or next-day roof inspections, with some visits on Sundays and emergency responses.
- Services provided: Roof leaks repaired, flashing and ridge vent work, chimney-related patches, full roof replacements, gutter replacement, storm-damage repairs, and debris removal. Small jobs and urgent repairs were often accommodated.
- Pricing and value: Several reviews described competitive or fair pricing and honest estimates, with emphasis on practical, cost-effective material choices over pricier options. One customer noted a high-value result for a small- to mid-sized repair.
- Communication and reliability: Generally praised for politeness, clarity, and timely follow-up; however, a minority reported challenges with communication, missed appointments, or difficulty in reaching the contractor.
- Quality and outcomes: Positive feedback highlighted thorough workmanship, prompt completion, and thorough cleanup, with many customers expressing high satisfaction. A few accounts described subpar finish, incomplete post-work tasks, or disputes over warranty coverage.
- Site cleanliness and aftermath: Several customers noted cleaner work sites and neat removal of debris, while others pointed to remaining nails, tools, or materials left on-site or in the driveway as issues.
- Reputation and referrals: The majority of reviews were positive, with multiple customers recommending the service; a small number advised caution due to negative experiences or disputes.
This collection shows a range of experiences from highly positive (fast responses, fair pricing, effective repairs) to negative (communication gaps, incomplete cleanup, or disputes), with most positive reviews emphasizing reliability, value, and thorough roof work.
No siding materials were mentioned; reviews focus on roofing (e.g., asphalt shingles, flashing, fascia, OSB sheathing).
Good
Same day or within 24 hours
Poor communication/unresponsiveness and unfinished cleanup; some accounts of not returning calls or leaving equipment/tools on site.
10-year workmanship warranty
Good
Generally competitive and fair/value for money; a few customers felt misled or overcharged.
No explicit maintenance tips; mentions of 'best practices' in roofing as part of the service.
83 Faith St, Burlington, VT 05408, USA
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