POLLI Construction, inc.

The experiences with Polli Construction are mixed, featuring both high praise for workmanship and significant concerns about pricing and communication. Practical highlights for potential customers:

- Pricing and quotes: Several porch and roof bids were markedly higher than local competitors, with one Trex porch quote around $159,000 and only modest savings for pressure-treated options. Other contractors offered substantially lower prices (tens of thousands less). Some reviewers noted brief site visits (as little as five minutes) and described markup practices (up to 50%) as unreasonable; in at least one case, an invoice far exceeded an initial estimate, though the company later rectified the situation.

- Work quality and scope: Positive experiences emphasize high-quality craftsmanship on complex projects (bathrooms, kitchens, wall rebuilds, window work, woodwork) and thorough project execution. Projects that involved multiple tasks (bulkhead door, gutters, sump pump, dehumidifier) were coordinated over months with emphasis on cleanup and site management. There are also a few claims of shoddy work from some customers.

- Customer service and communication: Accounts vary from highly positive (transparent communication, a named customer advocate, consistent updates, good project management) to negative (misleading information, unsatisfactory explanations for price differences, poor follow-up).

- Timelines and logistics: Some projects proceeded quickly; others extended over several months due to factors like weather and ground conditions. Customers noted being kept informed about scheduling and arrivals in many cases, with varying experiences.

- Warranty and aftercare: At least one reviewer reported proactive warranty service, with multiple free visits until a leak issue was resolved.

- Safety and conduct concerns: One reviewer mentioned leaving dogs in cars for extended periods, which raises safety concerns for potential customers.

Overall, the feedback suggests Polli Construction can deliver high-quality, multi-faceted remodeling work, but potential customers should obtain detailed, written quotes with clear scope and line-item pricing, verify explanations for price differences, and consider seeking multiple bids to gauge value and communication quality.