River City Roofing Co.

Customer experiences with River City Roofing are generally positive and focus on clear communication, professional staff, and timely execution. Reported interactions with Justin Wilson and other team members emphasize responsiveness, transparent explanations of options, and reliability in following through. Crews are typically described as arriving on time, working efficiently, and leaving sites clean, with many projects completed within one to two weeks and some smaller jobs (e.g., mobile homes) completed in about a week. Several reviewers note under-budget results and helpful guidance on insurance-related steps.

Practical details highlighted by customers include free inspections or quotes in some cases, prompt responses after storms, and assistance coordinating with insurers. Some projects included gutters or piping, and a few customers reported rapid, same-day or next-day assessments. There are a couple of negative anecdotes: one reviewer recounted a prior poor experience with a different staff member regarding an insurance estimate, and another described ownership as overcharging or constraining warranty despite praise for specific team members. Overall, potential customers can expect professional communication, structured project management, and solid workmanship, with a note to review invoices carefully given the minority negative experiences.