Feldco Windows, Siding, Doors & Roofing of Peoria

- Overall sentiment is mixed: many customers praise the staff, professionalism, and installation, while a few express concerns about durability and warranty terms.

- Staff and sales experience:
- Positive interactions cited with specific team members (examples include Jeff Vogel, Javier Ocon, Stephen Hawkins, Sheldon, Blake Nibble, Cesar Gomez).
- Descriptions include knowledgeable, helpful, patient, and thorough explanations; some quotes mention receiving bios or photos of who would visit, and a “no-pressure” sales approach.
- Several customers noted clear communication about pricing, process, and next steps; deposits were mentioned in the sales process.

- Installation and product quality:
- Windows were described as custom-made after measurements, with installations deemed smooth, professional, and clean; some customers were impressed by the final appearance and quality.
- Positive remarks about timely service and on-site professionalism; some installers were noted for going the extra mile to improve presentation.

- Pricing and value:
- One customer cited a $15,000 price for windows, with frustration expressed about cost and a negative overall impression.
- Other comments mention discussions about getting the best price and overall value, with several customers expressing willingness to proceed with future projects based on current experiences.

- Service responsiveness and warranty:
- Positive reports of rapid service, including next-day visits for repairs and quick issue resolution.
- Warranty terms referenced include installation coverage for one year; at least one customer reported that certain frame issues emerged after about 18 months and were not covered under the warranty period, leading to dissatisfaction.

- Durability and issues:
- A negative experience noted: several windows had bottom-frame gaps or separation within the first 18 months, raising concerns about long-term durability and warranty coverage.

- Loyalty and referrals:
- Several customers indicated they would refer others or use the company again based on their positive service experiences, despite occasional durability/warranty concerns.