RCS Roofing Company

(4.7)
116 reviews
+1 706-922-0148

RCS Roofing Company Reviews

Overview:
- Customer experiences with RCS Roofing and Scott Gunter are mixed but often positive. Many customers praise professionalism, clear communication, affordability, and the ability to complete roofing work quickly, frequently in one day, with thorough cleanup and strong final results.

Positive patterns:
- Quick scheduling of estimates and thorough explanations of options.
- Honest, non-pushy approach to pricing and insurance discussions; many describe pricing as affordable or reasonable.
- Professional, courteous interactions; good real-time updates and transparency throughout the process.
- High-quality results and clean finishes; effective guidance through insurance processes; strong follow-through for some clients (especially real estate professionals).

Common concerns:
- Post-project issues with gutters damaged during roofing work and leaks that were not repaired in a timely manner, with multiple promises to fix but limited follow-through.
- Reports of scheduling missteps or delays, and some instances of reduced responsiveness after payment or after the project was completed.
- Perceived lack of follow-up or accountability in resolving gutter/leak problems, including long waits (months) for repairs in some cases.
- Some reviews mention miscommunication or unfulfilled promises, especially after storms increased demand.

Scope and clientele:
- Projects cited include roof replacement (often after storms), window/shutter considerations, gutters, gutter guards, and related repairs.
- Positive notes from homeowners and real estate agents emphasize reliability and straightforward communication; negative notes focus on post-work service and warranty-type concerns.

Overall takeaway for potential customers:
- RCS Roofing is frequently praised for upfront communication, clear explanations, competitive pricing, and efficient, high-quality roof work. However, several reviews raise concerns about post-work service, particularly gutter damage and repair follow-through, suggesting potential risk of delayed or incomplete post-project support.

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Additional Information

🏗️ Common Materials

N/A - no siding materials mentioned in reviews.

Quality Rating

Good

⏱️ Response Time

Generally quick response and scheduling; estimates and work started within days on multiple reviews.

📝 Common Complaints

Gutter damage/leaks caused by roof work with slow or incomplete follow-up; unfulfilled repair promises after payment.

🛡️ Warranties Offered

Not mentioned.

👥 Customer Service Rating

Good

💰 Pricing Feedback

Prices described as affordable and reasonable; good value.

🔧 Maintenance Tips

None mentioned.

Location

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