Quality Exteriors Roofing

Overall, customers report largely positive experiences with Quality Exteriors across roofing, siding, gutters, chimney flashing, and related services. The company is frequently praised for thorough explanations, option-based guidance, professional workmanship, strong cleanup, and effective coordination with insurance claims. Many projects are completed efficiently, with several noting quick turnarounds (including single-day roof installations) and prompt communication. Staff members such as Al Boggs, Jordan, Matt, and Cody are repeatedly highlighted for responsiveness, helpful guidance, and respect for customer choices. The reviews often mention good cleanup, courteous crews, and good results on steep pitches or complex tasks.

Practical details and considerations for potential customers:
- Services offered: roofing, siding, gutters, chimney flashing, windows; assistance navigating insurance claims; emphasis on choosing materials (e.g., shingles, siding) with customer input.
- Process notes: thorough inspections, clear explanations of options, guidance through claim filings, and recommendations for best-fit solutions; written estimates are advised.
- Timelines and efficiency: many jobs described as efficient or fast; some roof installs completed in one day; crews highlighted for punctuality and speed; cleanup is commonly noted as thorough.
- Insurance coordination: multiple reviewers credit staff for working with insurers and maximizing reimbursement.
- Customer service and communication: generally strong, with many positive remarks about being listened to and treated with respect; some negative feedback cites overpriced quotes and poor customer service in a minority of cases.
- Caveats and potential risks: at least one report of a roof leak after installation with allegations of missing flashing/sealing and slow responsiveness for repairs; a price-related complaint about non-military-friendly rates was noted by one reviewer.
- Recommendations: several reviewers recommend obtaining written estimates and asking about warranty/repair policies; many reviewers say they would use the company again and would recommend it to others.