Pristine Roofing & Gutters

- The customer experiences described center on Pristine Roofing and Gutters, with most feedback focused on roofing and gutter projects rather than siding repairs.
- Positive themes commonly cited: professionalism, reliability, prompt communication, and high-quality workmanship; thorough on-site supervision, attention to detail, and responsive service; effective handling of insurance claims and coordination with other workers; clean post-job cleanup and timely estimates.
- Specific strengths noted: accurate estimates, helpful insurance interactions, staying on schedule, workmanship that withstood issues like hail or wind, and good problem-solving (e.g., addressing related issues at no extra charge).
- Notable weaknesses mentioned: at least one client reported misleading assurances from a (named) individual and felt the service did not meet expectations; another described difficulty with scheduling and completing the job (arrived alone, could not finish, long wait time); a separate critique used strong negative language about the company.
- Overall sentiment: mixed, with a stronger tilt toward positive experiences but a non-trivial share of negative feedback.
- Practical takeaways for potential customers: obtain 2–3 quotes with detailed scope and safety plans, verify insurance coverage, ask for references and examples of prior work (especially for bundled roof/gutter projects), and confirm whether siding-specific services are offered or if referrals are needed.
- Note for siding-specific needs: the reviews emphasize roofing and gutter work; confirm the company’s experience and capability with siding repair or installation if that is your primary goal.