Red Oak Exteriors LLC

- Red Oak Exteriors is frequently described as professional and knowledgeable, with multiple customers citing Jeff (and occasionally Jaxson) as accessible and helpful throughout the process.

- Services referenced include roof inspections, hail-damage claim assistance with insurers (e.g., submitting claims to Allstate), roof replacements/repairs, and solar installations/repairs. Several customers note the ability to upgrade materials to align with insurance coverage.

- Practical process details: customers often experience an initial inspection, insurer coordination, and installation with follow-up. Some reports highlight thorough cleanup after install and material upgrades to meet claim coverage.

- Quality and outcomes: reviewers commonly praise the workmanship, with roofs described as durable against hail and a notable example stating a roof looked the best after a storm. Solar systems are described as well-made (American-made panels, microinverters) with monitoring capabilities and strong performance.

- Timelines and scheduling: roofing projects can be completed quickly (as short as 1.5 days in one case). Solar installations are noted as longer and sometimes delayed by weather, permitting, or coordination with subcontractors; one 2019 review mentions delays between quote and install.

- Communication and customer service: most accounts report prompt, ongoing communication and advocacy with insurers to maximize claim outcomes. A minority of reviews cite slower responses (e.g., no callback for an estimate) or typical small-company scheduling challenges.

- Pricing and value: several customers describe pricing as competitive or good, with fair payment terms and a willingness to upgrade materials when warranted by the claim.

- Overall sentiment: generally positive, with emphasis on reliable service, insurer navigation, quality results, and long-term customer trust; some notes about potential delays and the small-business nature of the operation.