Peter L. Brown

(4.9)
26 reviews

About This Siding Repair Service

Overall, customers report positive experiences with Peter L Brown Company for siding, windows, gutters, and related exterior work. Common themes and practical details include:

- Services and scope: vinyl siding installation/repair, window replacement (including basement, bow, and storm doors), gutters and gutter guards, shutters, and garage door frames; projects for single- to multi-story homes.

- Customer experience: professional, transparent communication; friendly, knowledgeable staff; owner involvement in multiple projects; clear guidance on design options; no high-pressure sales reported.

- Estimation and pricing: upfront, fair pricing with written estimates; quotes often compared favorably to competitors; flexibility to adjust scope as needed (e.g., rot repairs) with cost updates explained.

- Scheduling and timelines: occasional delays due to weather; typical project timelines range from a few weeks to about 5–6 weeks, though some smaller or quicker tasks may finish sooner (e.g., ~1 week for certain windows or tasks).

- Quality and workmanship: high-quality craftsmanship reported across siding, windows, and doors; crews described as fast, clean, and professional; owner or supervisors sometimes visit to ensure satisfaction; strong post-project cleanup.

- Warranty and aftercare: customers view the company as a reliable point of contact for future warranty issues; staff attentive to follow-up needs.

- Noted issues: one review cited overflow when using their gutter protection product; another instance mentioned a pricing/rotation issue related to rot repairs requiring cost adjustments.

- Personnel mentioned: Scott Wilson (sales/estimation), Pete and Justin (installers), Ted Brown (supervisor in at least one job), with the owner visiting sites on multiple occasions.

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Additional Information

🏗️ Common Materials

Vinyl siding

Quality Rating

Excellent

⏱️ Response Time

Not explicitly quantified; reviews indicate prompt communication and timely scheduling.

📝 Common Complaints

Gutter protection can overflow at the bottom of roof valleys; scheduling delays or longer wait times were mentioned in some cases.

🛡️ Warranties Offered

Warranty service/guarantees available; they serve as the contact point for warranty issues.

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Generally fair and competitive; transparent quotes and good value for money.

🔧 Maintenance Tips

No maintenance tips were mentioned in the reviews.

Location

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