MRC Roofing LLC
1041 Puuwai St, Honolulu, HI 96819, USA
Overview of customer experiences with Oahu Roofing & Repairs (Honolulu area):
- Overall sentiment is strongly positive across residential, condo associations, and commercial projects. Customers cite durable repairs, quality workmanship, and reliable results.
- Response time and project delivery: many customers received prompt responses to leaks or inquiries (including same-day or next-day visits). Some projects were completed quickly (e.g., 1–2 days for replacements) while others involved longer timelines for larger roofing upgrades.
- Work quality and scope: reviews cover a range of services—roof inspections, full roof replacements (tile and metal roofs), silicone coatings, gutters and downspouts, rain barrel installations, and even solar-related support. Common praises include careful attention to flashing, ventilation, underlayment, and matching existing roof materials; crews often noted for neatness, daily cleanup, and staying on schedule.
- Project management and communication: multiple reviewers mention clear explanations, progress updates with photos or daily reports, and responsive project managers. Insurance coordination is frequently highlighted as a strong point, with help gathering documentation and negotiating with adjusters.
- Service reliability and demeanor: customers describe respectful, professional crews who were punctual and conscientious about site safety and cleanliness. Several reviews emphasize peace of mind and confidence in waterproofing and long-term results.
- Pricing and value: several reviewers characterize pricing as fair or excellent for the level of quality, with some noting value relative to premium materials and workmanship.
- Notable outcomes and benefits: improved energy considerations from ventilation work, proactive addressing of moisture or hidden damage, and solutions tailored to customers’ needs (including offering options instead of immediate full replacements).
- Notable negative feedback: one review alleges the company is a scam and cites fake reviews; this appears to be isolated and not corroborated by other reviewers.
- Representative scenarios: emergency leak response (even at night), insurance claim facilitation, long-distance project coordination for rental/vacation properties, and multi-family or condo projects with coordinated timelines and updated communication.
Summary: potential customers can expect prompt response to leaks, professional and orderly work across various roof types and related services, proactive communication and documentation for insurance, and generally fair pricing with emphasis on quality and long-term reliability. A single negative review exists among many positive endorsements.
Shingles (premium shingles), tile roofs, metal roofs, flashing, waterproof underlayment, plywood
Excellent
Same day or within 24 hours
One review alleges the company is a scam/fraud and fake reviews; otherwise no major recurring complaints
Not mentioned in the reviews
Excellent
Generally fair or reasonable pricing with good value for quality; several reviews mention fair or reasonable pricing
Tips mentioned include ensuring proper attic ventilation to improve cooling and energy efficiency, addressing moisture signs early, regular roof inspections, and attention to flashing around chimneys
1041 Puuwai St, Honolulu, HI 96819, USA
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