My Home Solutions LLC

- Company and services: My Home Solutions LLC (Mike) provides home repair and drainage solutions, including basement water mitigation (French drains, grading, sump pump work with battery backup and Wi‑Fi alerts), outdoor drainage, decks/patios, roofing, gutters, and related repairs.

- Practical outcomes: Many customers report solving chronic water issues (basements and yards) with French drains and proper drainage plans; heavy rains often no longer cause pooling or flooding. In one case, an additional 40 feet of French drain was installed after the initial success.

- Decks and outdoor projects: Clients describe building high-quality, well-finished decks (including pool decks) that meet vision and timeline, with attention to cleanliness and site maintenance during work.

- Sump pumps and monitoring: Several projects involved installing or upgrading sump pumps (including battery backup and Wi‑Fi monitoring) to alert homeowners of issues and prevent basement flooding.

- Pricing and affordability: Pricing is described as affordable or reasonable, with some customers noting negotiation advantages for those on fixed incomes or SSDI; at least one reviewer reported saving thousands versus other quotes.

- Timeliness and communication: Reports consistently mention prompt responses, thorough on-site assessments, clear written plans or diagrams, and good communication throughout the process.

- Quality and reliability: Repeated emphasis on professional workmanship, reliability, and long-lasting results; several customers express high satisfaction and willingness to hire again for future projects.

- Cleanliness and service culture: Multiple reviews note clean, well-presented work sites and extra effort by the crew, sometimes going beyond the agreed scope at no extra charge.

- Notable negative input: One reviewer described a negative interaction where Mike allegedly insulted the client and labeled them difficult, leading to a parting of ways; this contrasts with many positive experiences.

- Overall impression: The majority of experiences report effective problem-solving for water issues, strong workmanship, fair pricing, and good communication, with occasional negative interpersonal encounters. Potential customers should weigh the consistently positive outcomes and request clear expectations and references, while being aware of the reported disagreement incident.