Mills Siding and Roofing

Customer feedback on Mills Roofing & Siding is largely positive, with emphasis on professional conduct, insurance coordination, and workmanship, though a small number of notes mention delays or communication gaps.

- Insurance and hail-damage handling: Many customers reported Mills assisted with insurance claims, met with agents to explain roof damage, and achieved favorable outcomes (including 100% coverage in some cases). This often involved both primary residences and rental properties.

- Work performed: Roof replacements were commonly completed, with additional trim molding repairs and paint color matching when needed.

- Staff and communication: Specific representatives cited include Mike (thorough answers and prompt trim repairs), Johnny (patient with color choices and helped with the claims process), and Will Massey (responsive, punctual, transparent; served as a primary contact). Overall, communication was praised for being responsive and helpful, though one review noted a lack of replies and unfinished work.

- Timeliness and quality: Descriptions include professional, timely service and a high-quality finish, with several customers recommending Mills to others.

- Notable concerns: At least one customer reported an ongoing issue with an unfinished job and poor responsiveness.