Mighty Dog Roofing of Richmond

Mighty Dog Roofing (Richmond) is described by many customers as a dependable and professional contractor for roofing, siding, gutters, decks, and related exterior work. Reported strengths include strong leadership and communication from project leads (notably Coleson Pokorny), responsive scheduling and site presence (Kenny and Rafael mentioned), smooth coordination with insurance adjusters, helpful financing options, and high-quality results with attention to color matching and overall aesthetics. Several reviews highlight efficient execution, with some projects completed quickly (even in a single day), thorough cleanup, and proactive communication throughout the process. Customers also note cross-functional teamwork, including involvement of subcontractors, and a positive experience handling complex jobs (roof and gutter replacements, chimney work, interior repairs, and pest-related exterior issues).

Practical details cited by customers:
- Services cited include roofing replacement, gutter work, siding repairs, deck work, chimney repairs, and interior updates; some projects also involved enabling home sales.
- Insurance coordination is a common theme, with staff assisting in proposals and numbers for claims.
- Financing terms and warranty considerations are mentioned as favorable by some customers.
- Color selection examples are provided (e.g., Owens Corning Trudefinition Duration Estate Gray) and in some cases color matching and approvals were emphasized.
- On-site execution is praised for promptness, with notes of work completed efficiently and debris removal handled.

Negative or problematic experiences:
- One customer reported a pipe collar repair that leaked again within three months, with no follow-up response when asked to revisit the issue; another roofer allegedly found the repair was not fixed correctly and wood became rotten, describing the experience as a waste of money.
- A separate reviewer alleged a poor job, admitted as such, involving paint splatter on the house and yard, followed by threats of vandalism when requesting compensation.

Overall impression:
- The majority of feedback portrays Mighty Dog Roofing (Richmond) as reliable, knowledgeable, and customer-focused, with strong project management and communication. Potential customers may want to confirm warranty terms, scope of work, and post-service follow-up procedures, and may wish to check references for specific project types (roofing, siding, gutters) to ensure expectations are aligned.