All States Home Improvement
9436 W Kellogg Dr, Wichita, KS 67209, USA
Overall, reviews show mixed experiences with Mid Kansas Exteriors, with longstanding positive results on some projects and notable concerns about responsiveness in 2025.
- Scheduling and estimates: Some customers received prompt estimates and clear timelines, including same-day estimates from an adjacent company noted for timely follow-up. In at least one 2025 case, a prospective client reported no follow-up after an initial estimate request, with multiple unanswered calls to both a former owner and the main office.
- Insurance coordination: Several customers highlighted assistance with insurance processes, including direct interaction with insurers to secure accurate and fair settlements.
- Projects and quality: Reported projects include bathroom/shower remodels, walk-in showers, balconies/decks, bathtub/shower removal and installation, windows, siding, and roof work (including hail-related replacement). Customers commonly described high-quality results, attention to detail, and efficient installations, with some projects completed in short timeframes (e.g., two-day shower installs).
- Cleanup and site care: Multiple reviews commend thorough cleanup and protective measures during work (e.g., landscape nets, lawn magnets), which helped keep yards safe for families with children.
- Staff and communication: Mike Mann is frequently praised for professionalism and responsiveness; Jake is described as helpful by some but has been criticized by others for poor follow-up. Other cited team members include Will, Brandon, Andrew, and Shannon, with positive notes on workmanship and on-site conduct.
- Overall impression and recommendations: Several customers would recommend the company for roofing, siding, or window work based on positive installations and service. However, at least one reviewer explicitly cautions against relying on their 2025 customer service, suggesting consideration of alternative providers for timely responsiveness.
Not specified
Excellent
Typically within 1-2 days; some reviews note same-day estimates
Unresponsive customer service / slow follow-ups and poor communication in some cases
Not mentioned
Excellent
Competitive and fair pricing; honest pricing and good value for money
None mentioned
9436 W Kellogg Dr, Wichita, KS 67209, USA
1900 E Douglas Ave, Wichita, KS 67214, USA
401 S Zelta St, Wichita, KS 67207, USA