All States Home Improvement

- Overall sentiment: Generally positive, with multiple customers praising quality workmanship, thorough project management, and responsive communication; a few accounts note gaps in follow-up or warranty support.

- Projects and outcomes described:
- Deck work: Old wood decks replaced with composite decks, often with added features (lighting in steps/posts, deck roof), and one project including a cement grilling area.
- Siding and exterior work: Deck-to-siding projects expanding into complete home siding.
- Doors and windows: Front door replacement (ProVia) and multiple window replacements.
- Bathroom remodels: Tub-to-shower conversions and walk-in showers; full bathroom remodels with attention to detail and finish.
- Other adjustments: Chimney water damage assessment and repair discovered during project planning; painting work associated with siding projects.
- Notable benefits cited: first-rate materials and installation, clean workmanship, thoughtful details, and projects finishing ahead of or on time.

- Process and service details cited as positives:
- Clear initial walkthroughs, material selection guidance, financing options, and scheduling flexibility.
- Strong on-site performance and professionalism from crews; thorough cleanups and minimal debris after completion.
- Positive mentions of communication, transparency, and treating customers with respect; some reviewers call the company thorough, considerate, and family-like in service.
- Specific staff frequently praised for expertise and reliability (examples include multiple named crew members).

- Areas of concern or negative experiences:
- Communication gaps: at least one reviewer reported not hearing back after an initial roof adjuster meeting and being disappointed by lack of follow-up.
- Scheduling and scope clarity: another reviewer experienced short-notice calls about not being able to perform certain work and outcome changes, with feedback that better upfront communication would help.
- Warranty/service issues: a customer reported warranty dissatisfaction, citing non-responsiveness to repair needs for a tub/shower installation and ongoing problems after purchase.

- Overall takeaway for potential customers:
- Prospective clients are likely to encounter high-quality installation, thorough project execution, and attentive crews on many projects (decks, doors, windows, siding, bathrooms).
- It is advisable to confirm communication expectations, post-install warranty support, and feasibility of multi-project work upfront to avoid the kinds of coordination gaps noted by a minority of customers.