Climate Shield Home Exteriors

- Overall sentiment: largely positive, with strong satisfaction reported for product quality, installation, and customer service; several customers would recommend or reuse the company.

- Product and performance: windows described as energy-efficient (including triple-pane options), with notable improvements in room temperature, heat reduction, and natural light; some installations involved replacing older single-pane windows.

- Installation details: described as quick, professional, neat, and careful around furnishings; crews left little to no mess and took measures to protect walls; typical jobs included large window installs and multiple units (e.g., 4–14 windows at a time); some crews traveled from out of town to complete installations; average job durations cited include about 4.5 hours for 14 windows and a single-morning installation for multiple windows.

- Process and communication: customers appreciated clear explanations, multiple measurements when needed, and consistent points of contact; quotes were reported to match final prices with no hidden costs; installations were described as well coordinated from sales to service, with attentive aftercare (e.g., follow-up visits and service checks).

- Customer service experience: staff described as professional, friendly, patient, and respectful; positive notes on salesperson helpfulness and attentiveness to customer needs; some customers highlighted reliable follow-up and service explanations.

- Notable caution: one negative event involving a door-to-door salesperson who ignored a no-soliciting sign, indicating potential guardrails for door-to-door outreach.

- Loyalty indicators: multiple mentions of returning for future projects (e.g., siding) and recommending the company to friends.