Pfister Roofing and Siding
307 Prospect Ave, East Peoria, IL 61611, USA
- Overall, customer experiences are mixed. Many reviews cite high-quality workmanship, professionalism, timely completion, thorough clean-up, and good results on windows, siding, roofs, and even a 3-season room addition. The owner, Tom Magnusson, and his crew are frequently praised for their effort, reliability, and neatness, with several customers noting they would hire again and that pricing was fair.
- Positive specifics include: matching existing siding well, completing multiple windows in a short time, strong roofing work, excellent final appearance, and good coordination with insurance companies.
- Notable concerns include: long periods with no communication or updates (noted in September and again in spring), difficulties with contract clarity for remaining windows, and a report of rude handling when discussing a contract.
- Warranty and installation issues appear in a few reviews: a glass replacement that leaked and was blamed on others, and a roof job installed in temperatures below manufacturer guidelines, with claims of compromised quality and warranty implications; another note mentions a third-party product (Gutter Helmut) affecting warranties.
- Practical considerations for potential customers: verify the exact scope of work and contract terms in writing, establish a clear communication plan and project timeline, confirm adherence to manufacturer installation guidelines (especially regarding temperature and materials), and review warranty coverage and any third-party product implications before starting work.
Siding (unspecified material); occasional mentions of roofing shingles.
Excellent
Generally prompt and responsive, with some reviews noting slow initial communication.
Poor communication and delays; some disputes over warranties or warranty handling; concerns about installation quality in a roofing job; occasional rude or unhelpful interactions.
None clearly mentioned in reviews.
Excellent
Generally fair and reasonable; described as fairly priced with good value.
No maintenance tips mentioned.
307 Prospect Ave, East Peoria, IL 61611, USA
910 W Detweiller Dr, Peoria, IL 61615, USA
4240 N Brandywine Dr, Peoria, IL 61614, USA