Master Roofing & Siding
8463 Richmond Hwy, Alexandria, VA 22309, USA
- Lyons Contracting, led by Tom Petrilli, is consistently described as experienced and credible, with nearly 30 years in the business and a reputation for honesty and reliability.
- Work quality is repeatedly praised across projects (roof replacements, slate and membrane roofs, copper flashing, and related repairs), with many customers noting meticulous craftsmanship and attention to detail.
- Projects are generally completed in a timely manner, often within a few days for roof replacements, and crews are described as efficient and professional.
- Communication is a notable strength: prompt responses, clear explanations of issues and plans, advance scheduling details, and use of photos or videos to illustrate work and progress.
- Pricing and estimates are viewed as fair and transparent; several customers mention upfront, reasonable quotes and the final cost aligning with the contract.
- The team emphasizes customer interests, sometimes advising delaying ancillary work (e.g., gutters) until roof replacement, and avoiding upselling.
- Site cleanliness and protection are frequently highlighted, with crews leaving properties clean and nails or debris removed after work.
- The company is often recommended to others, including real estate professionals and neighbors, with multiple mentions of referrals and repeat business from satisfied customers.
No siding materials are mentioned in these reviews; the feedback centers on roofing materials such as slate, shingles, copper flashing, membrane roofs, and gutters.
Excellent
Same-day to within 24 hours
No significant complaints about the siding work; reviews are overwhelmingly positive; mentions of upselling are from competitors, not the contractor.
Not explicitly stated in the reviews.
Excellent
Generally positive; estimates described as fair and prices as reasonable with good value for money.
Yes – reviews mention monitoring for water damage and rot, identifying future issues early, and scheduling timely inspections and repairs to prevent further damage; some use video explanations to assess problems.
8463 Richmond Hwy, Alexandria, VA 22309, USA
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