AROCON Roofing VA

- Services offered: roofing replacements/repairs, gutters, siding, skylights, windows; includes both repairs and full replacements in some cases; frequent involvement with insurance claims and documentation.
- General sentiment: broadly positive; many customers report high workmanship quality, professionalism, courtesy, and clear communication.
- Key positives highlighted: timely delivery and completion; crews described as thorough and skilled; on-site supervision and responsive staff; willingness to go beyond contract terms; proactive with insurance processes; customers often receive photos or reports of work performed.
- Price and value: several reviews describe pricing as good or fair, with customers feeling they received good value for the work done.
- Insurance coordination: multiple reviews note effective guidance through claims and even successes with claim appeals; some customers mention replacing all gutters to ensure a perfect match at no extra charge.
- Notable service details: some customers appreciated extra efforts such as inspecting gutters from above, providing hail-damage findings, and annual gutter maintenance contracts.
- Areas for improvement or concerns: at least one customer reports lack of follow-up after completion and another cites poor responsiveness when post-job issues (downspout clog and basement leakage) occurred; a negative review cites abrupt handling and disconnection.
- Notable personnel referenced: Adam Nefferdorf appears frequently as a primary contact for inspections, insurance coordination, and on-site communication; on-site supervisors are also mentioned.
- Overall takeaway for potential customers: expect strong workmanship and professional service with assistance navigating insurance, plus clear communication and thorough documentation; prepare to seek explicit post-completion follow-up and post-service support.