LA Barnaby & Sons

(4.8)
78 reviews
+1 203-334-5521

LA Barnaby & Sons Reviews

- Services and scope: The company handles siding, roofing (including shingles, ridge vents, and related flashing), windows (casements and double-hung), gutters and leaders, and related eaves work for homes and garages. Projects range from small repairs to full exterior remodels.

- Scheduling and reliability: Many customers report sticking to planned timelines and delivering as promised. One account details a two-day roof schedule with additional days for eaves and gutters, and another notes plans followed with work completed in a timely manner. Several testimonials highlight punctuality, professional crews arriving early, and staying on schedule.

- Pricing and quotes: Multiple customers state that quotes were fair and accurate, with no unexpected or hidden fees. Several reviewers emphasize reasonable pricing relative to the scope of work and quality of results.

- Workmanship and quality: Recurring themes include high-quality materials, solid craftsmanship, especially in trim work, and results that look substantial and well-executed. Reviewers frequently describe the finished work as “beautiful,” “gorgeous,” or “awesome,” and note professional, hardworking crews.

- Site condition and cleanup: A common positive detail is thorough cleanup and leaving the site debris-free after job completion. Several accounts mention no messes left behind and nice, neat appearances.

- Customer service and communication: Customers praise clear communication, informative explanations of plans and problems, and responsiveness. The business is described as respectful, non-pushy, and customer-focused, with managers like Brian and Leon receiving particular praise for honesty and helpfulness.

- Post-project responsiveness and guarantees: Some customers report favorable post-project support, including timely responses to concerns long after completion and willingness to address issues that arise from prior workmanship or adjacent trades. A few notes mention addressing issues years later, though one review raises a concern about long-term window performance (gaps and sealing problems) not necessarily attributed to the company.

- Notable caveats: While most experiences are highly positive, there are occasional concerns about long-term window performance reported by a separate customer and a case where a wall rot issue prompted investigation elsewhere in the home. These suggest potential variability in long-term outcomes and the importance of evaluating warranty/quality assurance for individual components.

Overall, customers describe LA Barnaby and Sons as a dependable, family-owned contractor offering a range of exterior remodeling services, with consistent emphasis on on-time performance, fair pricing, high-quality workmanship, thorough cleanup, and strong customer service.

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Additional Information

🏗️ Common Materials

Siding (materials not specified in the reviews; repairs described without material details).

Quality Rating

Excellent

⏱️ Response Time

Prompt and timely responses; work typically completed on schedule and quickly.

📝 Common Complaints

Occasional concerns about long-term quality on some windows (caulk gaps and sealing); one review notes average-to-poor quality of work/products in a past job.

🛡️ Warranties Offered

Not mentioned

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Competitive and fair pricing with transparent quotes; no surprises or hidden fees.

🔧 Maintenance Tips

No maintenance tips mentioned

Location

Other Siding Repair Services in New Haven