Colonial Exteriors
300 Benham Hill Rd, West Haven, CT 06516, USA
Dog Tags Construction is described by customers as a mostly positive, full-service exterior contractor that typically handles roofing, siding, gutters, and chimney-related water intrusion in a single project, with the owner actively involved on site.
Practical details noted:
- Project management: several reviews say the company owns the whole job, coordinates roofing and chimney work together, and provides detailed proposals (often the next day). Crews are reported to be punctual, tidy, and respectful of property; cleanup is frequently described as immaculate.
- Pricing and value: many customers cite very reasonable or fair prices, with quotes that include materials, dumpster, and labor. Financing options are highlighted, including a 60-month plan with 0% interest and military discounts.
- Communication and professionalism: multiple reviews praise open, professional communication and transparency about processes and products; the owner (Nicole) is repeatedly singled out for knowledge and involvement. A few reviews note less favorable experiences, citing issues such as no-show appointments and a confrontational response when problems arose.
- Work quality and outcomes: customers report thorough workmanship, including addressing deficiencies, improving ventilation, and delivering long-lasting results (e.g., siding and gutters looking good after a year). There are also mentions of referrals for ancillary services (e.g., exterminator) when needed.
- Overall sentiment: most reviews would highly recommend and would hire again, praising honesty, reliability, and fair pricing. However, at least one customer describes poor customer service and unsatisfactory resolution after a problem.
In short, the majority of experiences emphasize comprehensive, on-site management, clear communication, fair pricing, and quality results, with a minority noting problematic interactions or service gaps.
Siding (material specifics not stated in the reviews).
Excellent
Typically fast, with same-day or next-day consultations and on-time crews; one review notes a no-show.
Communication/scope issues in a few cases; one incident of a leak persisting after repairs; another instance of a no-show for an appointment.
Not mentioned in the reviews.
Excellent
Prices described as fair to very reasonable; financing options available (e.g., 60 months with 0% interest).
No explicit maintenance tips were provided in the reviews.
300 Benham Hill Rd, West Haven, CT 06516, USA
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