Colonial Exteriors

(4.6)
20 reviews
+1 203-909-1717

Colonial Exteriors Reviews

- Services and scope: Roofing replacement; gutters; siding installation (including vinyl siding, Tyvek wrap, foam insulation, trim, soffits, leaf guards) for single-family homes and multi-building projects (e.g., condo complexes). Projects cited include large multi-building renovations such as Orangewood East Condominiums in Derby, CT.

- Positive experiences: Numerous customers praise Colonial Exteriors for professionalism, timely or rapid completion, courteous and responsive communication, and strong on-site supervision. Reports of high-quality results, thorough cleanup, and property protection are common. Several reviews mention favorable quotes and work completed to a high standard, sometimes noting completion within days or a few weeks and satisfaction with the final appearance.

- Notable recurring praise: The owner, Chris, is frequently highlighted in positive reviews as responsive and accommodating; crews are described as punctual, courteous, and skilled; projects are completed with attention to protecting landscaping and minimizing disruption.

- Negative experiences and concerns: A substantial portion of reviews describe significant delays (months with sporadic daily attendance), unfinished work, and incomplete fronts or details (lighting, numbers on units). Reports include perceived property damage, disputes over payment, confrontations, and claims of unprofessional behavior. Some customers advise staying away.

- Practical caution points for potential customers: Experiences vary by project and location. Some reviews emphasize the importance of clear timelines, a written scope of work, defined supervision, thorough site cleanup, and post-project warranty or follow-up. Verifying references and obtaining detailed, written plans before starting may help manage expectations.

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Additional Information

🏗️ Common Materials

Vinyl siding

Quality Rating

Fair

⏱️ Response Time

Inconsistent; some reviews say they are responsive and timely, while others report months-long delays and little on-site progress.

📝 Common Complaints

Delays and unfinished work; safety concerns and property damage; unprofessional conduct

🛡️ Warranties Offered

Workmanship warranty / 100% satisfaction guarantee

👥 Customer Service Rating

Fair

💰 Pricing Feedback

Generally positive; described as reasonable with good value; some reviews claim they offer the best price

🔧 Maintenance Tips

No maintenance tips mentioned in the reviews

Location

Other Siding Repair Services in New Haven