Kingsford Home Improvements

(4.6)
76 reviews
+1 919-688-5006

Kingsford Home Improvements Reviews

- Overall impression: Across windows, doors, siding, and gutters, customers consistently report positive experiences with Kingsford Home Improvements, citing professionalism, quality workmanship, and good customer service.

- Installation and workmanship: Installers are described as skilled, thorough, and respectful of homes (e.g., using ladders carefully, removing shoes when outdoors, cleaning up after finishing). Projects are completed on time, with clear timelines and frequent updates. Work is associated with premium materials and attention to detail.

- Project scope and responsiveness: The company handles multiple projects for a single home (doors, windows, siding, gutters) and responds promptly to requests, including warranty-related repairs. Repairs are often completed quickly (e.g., next business day, within 24 hours) and under warranty when applicable.

- Communication and customer service: Staff are described as friendly, responsive, and customer-focused. Customers note good communication about process, timelines, and product/warranty information. The owner and sales staff are highlighted as helpful and trustworthy.

- Reliability and value: Several reviews reference long-term relationships (decades of service, neighbors with prior work) and a willingness to stand behind installations, contributing to a sense of reliability and value for money.

- Notable personnel: Perez and Eunoch (installers) receive frequent praise; Tripp (sales) noted for answering questions and explaining products and warranties; Kevin (owner) described as aiming to please and standing behind the work.

- Recommendation: Numerous customers state they would hire Kingsford again and would recommend them to others.

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Additional Information

🏗️ Common Materials

Masonite siding

Quality Rating

Excellent

⏱️ Response Time

Within 24 hours (next business day for initial contact; repairs often completed within a day)

📝 Common Complaints

No significant complaints; reviews are overwhelmingly positive about professionalism, reliability, and quality.

🛡️ Warranties Offered

Warranty coverage is noted; repairs and issues (e.g., door/window problems) are addressed under warranty, including free replacements of seals.

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Pricing generally described as reasonable and good value for money.

🔧 Maintenance Tips

No specific maintenance tips mentioned.

Location

Other Siding Repair Services in Durham