New Look Roofing
3021 Windsor Lakes Pkwy, Louisville, KY 40214, USA
- Services: Roofing, siding, and gutters; many reviews cite successful roof replacements and siding installations on single-story homes, with some projects including a detached garage.
- Communication and responsiveness: Repeated praise for clear, proactive communication from the estimator and crew; quick responses to questions and weather-related or scheduling changes; some reviews note daily site updates during installation.
- Timeliness and scheduling: Jobs completed in a short time frame (e.g., roof replacement in about 5 hours; another roof and installation completed in around 1 day; siding work described as about 1.5 days); occasional references to lead times before work could begin (deposit lead time around two weeks).
- Quality of workmanship and materials: Several reviewers report high-quality results, including well-matched shingles, sturdy installations, and durable siding; some mention addressing issues (e.g., plywood problems, leaks) promptly and effectively.
- Cleanup and site impact: Consistently described as thorough cleanup during and after work, with little remaining debris.
- Pricing and value: Multiple comments describe competitive pricing and fair or upfront estimates; many reviewers would choose Keller again for future projects.
- Overall sentiment: The majority of feedback is positive, with strong endorsements for reliability, professionalism, and customer service; one reviewer expressed dissatisfaction with a screening request for an estimate, though other accounts contradicted or downplayed this concern.
- Notable outcomes for potential customers: Positive experiences across both roofing and siding projects, demonstrated ability to handle changes during work, and a track record of timely completion and responsive communication.
Siding (unspecified materials) and roofing shingles (dimensional shingles).
Excellent
Within an hour of contact
Occasional scheduling/lead-time concerns after deposit and a negative experience with the initial screening/estimate process requiring photos.
No warranties mentioned
Excellent
Pricing is described as fair and competitive with good value; not the cheapest but worth it.
No maintenance tips mentioned
3021 Windsor Lakes Pkwy, Louisville, KY 40214, USA
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1124 Longfield Ave, Louisville, KY 40215, USA