New Look Roofing
3021 Windsor Lakes Pkwy, Louisville, KY 40214, USA
Overall, customers report largely positive experiences with K&P Roofing for roof and gutter replacements prompted by storm damage. Key strengths repeatedly mentioned include knowledgeable, professional staff (notably Greg M., Brody Staples, Ben Heimach-Snipes, Aaron, MO, Stephen, Jesse Pryor), effective assistance with insurance claims, clear and timely communication, and thorough cleanups. Projects are described as well-coordinated, with some completed in a single day or within a short timeframe, and crews noted for professionalism and respect toward property and neighbors. Several reviews highlight successful installations of roofs and gutters, including Rain Drop gutter guards, with positive neighbor feedback.
Common practical details:
- Help navigating insurance claims and meetings with adjusters
- Prompt responses and ongoing updates throughout the process
- High-quality workmanship and site cleanup
- Some projects completed quickly (often in one day or day and a half)
Cautionary notes:
- At least one reviewer reported a negative experience with a sales/quote process, alleging pressure to sign a contract and a lack of an updated final quote, leading them to pursue a different contractor
- A separate review labeled some contractors as unethical, advising caution
Overall, potential customers can expect strong customer service, insurance support, and solid workmanship, with a recommendation to obtain a clear, finalized quote before committing and to verify any contract terms.
No siding materials mentioned; reviews focus on roofing materials and gutter systems (including gutter guards).
Excellent
Typically prompt and on-site quickly, often within a day; some projects completed in one day.
Pricing/quote disputes and pressure to sign contracts; occasional communication delays; concerns about unethical practices in a few reviews.
Not mentioned
Excellent
Mixed: some reviews indicate good value and smooth insurance assistance, while others caution about quotes and pricing practices.
No maintenance tips mentioned
3021 Windsor Lakes Pkwy, Louisville, KY 40214, USA
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