Jones Roofing, Windows & Siding

Overall, reviews describe Jones Roofing, Windows and Siding as capable of handling roofing, siding, windows, and exterior repairs, with many customers praising prompt responsiveness, professionalism, and fair pricing. The company often takes a holistic approach to exterior projects, addressing issues beyond the roof itself (e.g., fascia, chimney, siding on multiple surfaces, and window/door replacement). Jobs are frequently completed quickly, with examples of one-day roof work and timely follow-ups to ensure satisfaction. The owner, Billy Jones, is repeatedly described as friendly, professional, timely, and fair, and long-time employee Donald is noted for punctual, precise work on siding, windows, and doors. Several customers report high-quality results and strong recommendations, including improvements in energy efficiency with Low-E windows.

Notable positives
- Rapid response to leaks and prompt follow-up checks to ensure repairs are solid.
- Comprehensive exterior work including fascia, siding (vinyl), chimney, back wall, carport, and windows/doors.
- Competitive pricing and no-pressure estimates; positive experiences with the estimate-to-install process.
- Efficient project completion (often within a day or a few weeks, depending on scope) and thorough cleanup.
- Positive interpersonal experiences with the owner and long-tenured crew member.

Notable concerns
- At least one customer could not obtain a service call for a repair months after a prior job, indicating inconsistent follow-up service.
- Reports of nails left on the ground after roof work.
- Some customers experienced delays or unfulfilled promises to send someone to repair siding after initial work.
- A few comments emphasize caution in dealing with the company to avoid missed follow-ups.

Practical takeaways for potential customers
- If hiring for roofing and siding, confirm the full scope of work (roof, fascia, gutters, siding, windows/doors) and whether fascia-related repairs are included.
- Request a written plan for any needed follow-up repairs and a clear timeline.
- Ask about post-project cleanup expectations and guarantees or warranties on repairs.
- Consider the value of the owner’s involvement and the experience of long-time crew members when evaluating bids.
- For energy improvements, inquire about Low-E windows and the overall impact on comfort and energy bills.