American Vinyl Siding Inc
8836 Plantation Landing Dr, Wilmington, NC 28411, USA
- Overall, customer experiences with Homecraft are strongly positive, with consistent praise for workmanship, professionalism, and value.
- Projects range widely: bay and bow windows, garden and sunroom windows, multiple window replacements (often many windows per home), doors (front, back, side, storm doors), and related installations such as gutters. Brands mentioned include Provia doors and Mastic Leaf Relief Gutters.
- Process and communication: estimates described as non-pressure; office and crew communications are frequently highlighted as excellent; customers reported arriving on time, efficient installations, and clear updates on progress and readiness.
- Work quality and site handling: installations are described as high quality, neat, and performed with attention to detail; crews leave workspaces cleaner than they found them; some projects completed within a few hours, others over several days.
- Longevity and trust: many customers reference long-standing relationships (dates spanning from the early 2000s to recent years) and refer to Homecraft for multiple projects, indicating strong trust and repeat business.
- Customer service and staff recognition: numerous staff are named positively (e.g., Mike, Jim, Kevin, Joe, Nick, Elliott, Paul) for helpfulness and professionalism; the company is described as customer-service oriented.
- Warranty and service: customers note warranty coverage and confident future service; one instance mentions warranty replacement for a damaged window with anticipated same-quality service.
- Value: several reviews describe pricing as reasonable or competitive, particularly for the quality of doors and windows provided.
No explicit siding materials mentioned; references to Provia entry doors and Mastic Leaf Relief Gutters (and various window units).
Excellent
On-time / prompt service
No significant complaints; reviews are overwhelmingly positive
Warranty on windows is mentioned; warranty service available
Excellent
Reasonably priced / competitive; good value for money
No maintenance tips mentioned
8836 Plantation Landing Dr, Wilmington, NC 28411, USA
221 Valley Rd, Wilmington, DE 19804, USA
3955 Market St unit a, Wilmington, NC 28403, USA