Pacific Shores Windows & Doors
10573 Ellis Ave, Fountain Valley, CA 92708, USA
Across the customer feedback, Hercules Roofing is described as reliable, professional, and customer-focused for roof replacement and repair projects. Key practical takeaways for potential customers include:
- Project management and communication: Multiple reviewers highlight clear, patient communication from project managers such as Felix, Alon, Danny, and Eli. They provided detailed explanations of processes, materials, timelines, and options, and remained responsive to questions without high-pressure upselling. Several reviews mention using tools like material samples and drone photos to illustrate work.
- Scheduling and on-site performance: The crews are repeatedly described as punctual, efficient, and respectful. Work was completed with daily cleanups and minimal disruption; some projects finished in a few days (e.g., about 3.5 days), while others followed a steady, on-time schedule.
- Quality of work and scope: Reviewers note careful handling of complex roof types (tile with re-use, flat sections, shingle), proper ventilation, flashing, and drainage, as well as thorough tasks like replacing damaged tiles, caulking, gutter cleaning, and power washing. Several accounts claim the finished roof looks “great” or “flawless.”
- Project transparency and pricing: Quotes are described as competitive and fair, with transparent bidding and no surprise costs. Clients appreciate honest assessments, clear explanations of options, and documented estimates.
- Trust and customer satisfaction: The sentiment is consistently positive, with multiple 5/5 star endorsements and strong recommendations. Several reviewers express willingness to use Hercules Roofing again and to refer others.
- Additional notes: Some reviews mention coordination with city inspections and permits, and the use of modern demonstrations (e.g., drone footage) to convey work scope. A minority review acknowledges that they did not choose Hercules for a larger project, but still commends the approach and responsiveness.
Tile,Shingle,Torch-down / flat roofing membrane,Underlayment
Excellent
Very fast and responsive; typically within 24 hours or same day
No significant complaints; reviews are overwhelmingly positive
Not specified
Excellent
Competitive and fair pricing; good value for quality work
None mentioned
10573 Ellis Ave, Fountain Valley, CA 92708, USA
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