Seabreeze Siding & Window

Customer experiences with Seabreeze Siding & Window are mixed, with both strong positives and notable complaints.

Positive experiences and practical details:
- Installations of windows and two sliders described as efficient, friendly, and of high appearance quality.
- Reported energy efficiency improvements and significantly reduced outside noise after installation.
- Perceived good value and reasonably priced options compared with past window replacements.
- Knowledgeable and helpful staff, including praise for Steven (sales manager) and Anthony; emphasis on thorough explanations and not pressuring for upsells.
- Several comments about strong customer service and a helpful team overall; one reviewer noted long-tenured, experienced staff.
- Examples of proactive service: locating a manufacturer, ordering the product, notifying when it arrived, and free local delivery of materials.
- Some customers specifically praised siding and window supplies, and overall said they would recommend the company.

Negative experiences and practical details:
- One severe complaint described buying nine windows but receiving damaged or unusable products, with half warped and not operable; alleged warranty not honored and a negative overall experience.
- Another report described a “terrible” customer service experience and a shoddy installation of four windows, including restoration of wooden window frames, with promises of first-class workmanship not fulfilled (supporting photos referenced).
- Overall, some reviews indicate dissatisfaction with workmanship quality and warranty handling; others emphasize strong service and value, indicating inconsistency.

Practical takeaways for potential customers:
- If considering Seabreeze, request references and inspect past work if possible; clarify warranty terms in writing and timelines for service/repairs.
- Confirm what is included in the installation scope, and what guarantees exist regarding workmanship and product defects.
- Consider speaking with named staff (e.g., Steven or Anthony) to gauge approach to options, up-selling, and post-installation support.