Harbor Roofing and Siding

Customer experiences with Harbor Roofing and Siding are mixed. Some customers report highly positive experiences, while others report significant issues.

Positive elements often cited:
- Clear communication and responsiveness from Nate and crew
- Quick project completion (often within one day for smaller jobs or two days for larger, complex roofs)
- Use of Fortified Roof program details and ice & water shield on upgrades
- Professional, courteous crews with thorough site cleanup
- Good value relative to other quotes and ability to handle multiple projects (roof, siding, metal roof, barn)
- Strong follow-up after completion (punch lists, inspections) and willingness to address additional requests
- Positive long-term results and durability on multiple projects; some projects upgraded to metal roofs with ongoing satisfaction
- Some insurance-related benefits and rebates reported

Negative elements and concerns raised:
- Perceived lack of accountability and failure to honor workmanship warranties; some reports of unaddressed issues
- Problems with workmanship (grading, nails through underlayment, broken boards) and leaks arising after installation
- Owner and company perceived as unresponsive when issues emerged; disputes over handling repairs
- Reports of damage or disruption linked to projects (e.g., vehicle damage from debris) and challenges in resolving claims
- Claims of pressure or intimidation related to reviews; concerns about local familiarity and responsiveness after initial work
- At least one case describing prolonged water damage and incomplete resolution

Practical considerations for potential customers:
- Clarify warranty terms and how claims are handled; obtain written documentation
- Request a detailed punch list and follow-up inspections after completion
- Inquire about warranty coverage for upgrades (e.g., Fortified Roof) and any related timelines
- Confirm project timeline, cleanup responsibilities, and protection of landscaping or property during work
- Check references for recent projects and verify consistent communication throughout the process
- Be prepared to document issues promptly and follow up with the company or a third-party inspector if problems arise