H & M Unlimited Inc.

- The company (often referred to as H&M/H&M Unlimited) provides drywall and finish work, insulation replacement, painting, and related repairs, frequently tied to water damage, plumbing reroutes/replacements, and occasional flooring or door/window work. Reports cover a range of projects, including full room remodels, ceiling repairs, baseboards, and closet/pantry repairs, sometimes in conjunction with other contractors.

- Overall sentiment is mixed. Some customers praised the team for thorough, high-quality drywall finishing, clean job sites, on-time arrivals, good communication, and responsive staff. Several reviews specifically highlighted individual team members (e.g., Bobby, Manny, Herbert, Carlos, Antonio, Andy, Umberto) for professionalism and customer care, with several customers expressing willingness to hire again.

- On the negative side, several reviews described inconsistent communication and scheduling, chaotic workflows, and incomplete or poorly coordinated work. Specific issues included missing internal components (e.g., a ceiling light fixture), overspray and mess left on walls/floors, and instances where insulation or finishing work appeared not to have been completed or properly documented. One review cited a bid practice that charged a larger painting area than was actually damaged, indicating concerns about pricing methods. Another case involved insulation not being replaced, contributing to future cooling concerns.

- Some jobs were completed quickly and to the customer’s satisfaction, while others extended over a long period or required follow-up by additional contractors to finish the work. In several instances, customers noted that subsequent inspections by other trades found gaps or issues not initially addressed by the team.

- Practical takeaways for potential customers:
- Obtain a detailed, written scope of work with itemized pricing and ensure all tasks (e.g., insulation replacement, fixture replacements) are clearly included.
- Expect and request clear communication protocols and a single point of contact to manage updates and scheduling.
- Verify that all components and finishes are completed and cleaned up, and confirm post-work touch-ups or corrections are included.
- Check references for projects similar in scope (e.g., drywall and insulation repair after water damage) to gauge consistency across jobs.