GreatWay Roofing

(4.9)
41 reviews
+1 805-242-2753

GreatWay Roofing Reviews

- Customers consistently report on-time arrivals and reliable project scheduling, with clear estimates of cost and project duration.
- Quotes are detailed and informative; reviewers note guidance and recommendations beyond what other companies provided, helping choose cost-saving options when appropriate.
- Communication is highlighted as strong and proactive, including daily progress videos or photos and updates from supervisors throughout the job.
- Worksites are described as clean and well-managed, with crews cleaning up daily, protecting driveways (e.g., backing in on plywood), and capturing most nails and debris.
- The scope of work often includes more than roofing basics (e.g., fascia repairs, termite-damage remediation, vent and stanchion installation, and multiple underlayment layers), with attention to finishing details such as painting vents and pipes to match the roof.
- Crews are portrayed as professional, courteous, efficient, and punctual, with supervisors ensuring standards are met and questions are answered.
- Pricing is viewed as fair and predictable; several reviewers say they paid close to the quoted amount with no hidden costs, though a few note you could potentially find cheaper options elsewhere.
- Overall outcomes are described as high quality and durable, providing peace of mind that the job was done correctly.
- The company is frequently described as trustworthy and recommended, including endorsements from homeowners and real estate professionals.

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Additional Information

🏗️ Common Materials

Primarily asphalt roofing shingles (with frequent references to roofing work in general); occasional notes about tiles/roofing tiles and wood/fascia components.

Quality Rating

Excellent

⏱️ Response Time

Typically prompt and on-time with frequent updates (e.g., daily progress videos and timely estimates).

📝 Common Complaints

Few significant complaints; most feedback is positive. Occasional questions about pricing compared with other quotes and one note about the amount of roofing material used (tiles) affecting final cost.

🛡️ Warranties Offered

No warranties or guarantees are mentioned in the reviews.

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Pricing described as fair and transparent, with no surprises; final costs often align with estimates; some buyers noted cheaper quotes elsewhere but chose this company for quality.

🔧 Maintenance Tips

Advised clients to consider small, cost-saving repairs themselves when possible; request detailed estimates and recommendations to avoid unnecessary expenses; follow up with ongoing maintenance like matching vent/pipe paint for appearance.

Location

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