- General impression: Across siding, windows, doors, and stucco projects, customers report mostly positive experiences with Approved Contractor, Inc., citing high-quality work, professionalism, and repeat business.
- Quality and outcomes: Many projects produced aesthetically pleasing results and durable installations (new siding, windows, patio doors, and French doors). Several customers noted significant improvements to curb appeal and home performance; one fire-damaged window replacement was completed efficiently in a single day.
- Installation and workmanship: Installations are described as skilled and efficient, with references to thorough cleanup and minimal ongoing issues. In some cases, minor snags occurred (e.g., an external wire nipped, occasional patch touch-ups required) but were addressed promptly and professionally.
- Cleanliness and site management: Multiple customers praised clean job sites and careful protection of surrounding areas; some garden plants were affected by spray but were typically minimal and manageable.
- Communication and process: Office communication is frequently highlighted as a strength (noting identifiers such as Kimberlee, Emely, and Maia). Customers appreciated timely updates, clear scheduling, and consistent follow-through. A minority described poorer communication, delays, or budgeting concerns.
- Pricing and value: Quotes were commonly described as fair or competitive, with some customers noting price matching to competitors. A few reviews mention overruns or concerns about pricing tactics.
- Service attitude and reliability: Staff are described as respectful, knowledgeable (including fire-hardening and venting expertise), and responsive to changes or concerns. Several customers appreciated the willingness to revisit issues and perform touch-ups after project completion.
- Aftercare and guarantees: Several reviews indicate willingness to perform necessary touch-ups and stand by the workmanship, contributing to strong overall confidence in the contractor.
- Notable negative feedback: A small number of reviews mention miscommunication leading to delays or budget overruns, one instance of an error (popcorn stucco replacement) with added cost, and a review criticizing aggressive online-review solicitation.
- Overall takeaway for potential customers: Approved Contractor, Inc. is often recommended for siding, window, and door replacements due to quality work, professional crews, and responsive service. Prospective customers can expect clear communication, fair pricing, clean installations, and proactive issue resolution, with a few caveats around potential communication gaps and pricing temptations noted in a minority of reviews.