Affordable Shield Roofing
21920 Nordhoff St, Chatsworth, CA 91311, USA
Overall, customers describe San Ventura Roofing as a generally positive option for roof replacement and repair, with strong emphasis on professionalism, workmanship, and cleanup. Many reviews highlight consistent, knowledgeable staff and thorough communication, particularly with a point of contact such as Willy Jr, and in some cases Willy, Tina, or Jose as standout team members. Several customers note that crews were punctual, completed work on or before promised dates, and left properties tidy with thorough post-job cleanup.
Key practical strengths cited
- Coordination with solar installers: the company worked with solar teams to remove and reinstall panels and to install roofing in a way that protected new materials.
- Pricing: multiple reviews characterize pricing as reasonable, competitive, or good value relative to quotes from others.
- Process and outcomes: customers report clear explanations before work, adherence to quotes, high-quality results, and homes that look better after completion.
- Cleanliness and site management: several reviews mention meticulous cleanup, vacuuming, and hosing down around the house and garage.
Notable positive testimonials
- Repeated praise for professionalism, care, and precision.
- Consistent crew performance and reliable communication.
- Strong recommendations, with statements like “highly recommend,” “would definitely use again,” and “great pricing.”
Reported issues or caveats
- A minority describe negative experiences related to communication and trust, including a reviewer who felt led on and experienced poor responsiveness from Jeff.
- Another reviewer reported rude interactions and a lack of follow-through, advising caution.
- A separate account mentioned difficulty in getting the job started after initial quotes, due to perceived poor communication.
Overall impression
- The experiences suggest a generally favorable reputation for quality workmanship, reliable project execution, and good value, with a few reports highlighting concerns about communication and responsiveness. Potential customers may want to engage early with a clear point of contact and confirm communication expectations to avoid misalignment.
No siding materials mentioned in the reviews.
Excellent
Very quick responses; typically same-day or within 24 hours
Communication issues (unreturned calls/texts) and occasional rude/insensitive conduct.
Not mentioned
Excellent
Generally reasonable and affordable; some reviews note it was more expensive than expected.
Not mentioned
21920 Nordhoff St, Chatsworth, CA 91311, USA
2133 First St, Simi Valley, CA 93065, USA
Chandler Ave, Simi Valley, CA 93065, USA