Pacific Exteriors LLC
2849 Paces Ferry Rd SE Suite 130, Atlanta, GA 30339, USA
- Overall sentiment: The reviews are predominantly positive, with customers describing reliable, professional, and high-quality roof repairs and replacements. Several repeat clients and referrals are mentioned.
- Responsiveness and scheduling: Respondents note quick replies and efficient scheduling, with many inspections occurring promptly or even the same day. A few customers report waiting up to two months for an appointment, but once engaged, the work is typically carried out promptly or finished ahead of schedule.
- Work quality and scope: Common services include roof leak diagnosis and repairs, garage roof replacements, and full roof replacements. Work is described as high quality, thorough, and long-lasting, with attention to detail and diligence in completing tasks.
- Communication and transparency: Reviewers frequently commend clear explanations of issues, multiple pricing options, and transparent recommendations. Updates during the project and after-photos are common, and in several cases customers felt no pressure to pursue unnecessary upgrades.
- Personnel and service style: Specific staff members (Areg, Ron, David, Justin, Edgar) are repeatedly praised for knowledge, professionalism, friendliness, and trustworthy conduct.
- Site management and deliverables: Several reviews highlight tidy, respectful crews and clean work sites, with detailed documentation (inspection photos, progress photos, after-photos) provided.
- Warranty and reliability: The company is described as reliable with solid warranties, and is favored by property managers and homeowners alike for ongoing roof repair needs.
- Value and trust: Customers describe pricing as reasonable and express high trust in the company, often indicating they would hire again and would recommend to others.
- Practical considerations for potential customers: Expect thorough inspections for leaks (often after storms), clear explanations of issues and options, and consideration of scheduling constraints if weather is a factor; photos and documentation are commonly provided to justify repairs.
No siding materials are mentioned in the reviews; discussions focus on roofing/shingles (garage roofs, roof leaks).
Excellent
Typically very fast (same-day to next-day responses), though a few customers waited up to two months for an appointment.
Long wait times for appointments (up to two months) were mentioned by some customers.
Solid warranty mentioned by clients; specifics not provided.
Excellent
Pricing options are offered; customers generally view pricing as reasonable and transparent with no high-pressure sales.
No maintenance tips are mentioned in the reviews.
2849 Paces Ferry Rd SE Suite 130, Atlanta, GA 30339, USA
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