Castle Roofing Atlanta, GA

- Overall impressions: Reviews largely describe Castle Roofing as professional, responsive, and reasonably priced, with several customers noting fast and efficient service and thorough communication throughout projects.
- Services and capabilities: The team handles roofing (including repairs and installations such as garage roofs and leak fixes), gutters, siding repair/replacement, exterior painting, decking, brick repairs, and exterior lighting, often coordinating multiple trades within a single project; projects are frequently completed on schedule.
- Customer experience and process: Customers commonly report proactive planning, clear updates (often via texts), and management that communicates well. Some reviewers note repeat business (e.g., sixth-time users) and high satisfaction with workmanship and reliability.
- Positive outcomes highlighted: Quick response to leaks, root-cause problem solving, informative progress updates, clean or respectful crews, and work that meets or exceeds expectations for some homeowners.
- Noted criticisms and caveats: A few experiences cite less-than-clean job sites during renovations, removal of electrical components without reinstall or reimbursement, and reliance on a third-party gutter vendor leading to communication gaps. Some customers felt the overall standard or professionalism could be higher on certain projects, and one reviewer stated they would not recommend moving forward after an unsatisfactory experience.
- Practical takeaways for potential customers: The company can mobilize quickly for repairs, offers multi-trade project capability, and provides ongoing communication; be aware of potential issues with cleanliness on larger renovations, verify electrical elements are reinstalled as needed, and clarify responsibilities when third-party subcontractors are involved.