Feazel Roofing

Overall, the experiences with Feazel Roofing appear mixed but lean toward positive, with recurring themes of thorough explanations, professional staff, and fast, high-quality workmanship, alongside occasional scheduling and communication issues.

- Communication and transparency: multiple customers praised clear estimates, detailed explanations of options, and ongoing updates from site managers. Individuals such as Brandon, Colby, and Cruz were highlighted for responsiveness and clarity, including progress photos during installations.
- Quality of work and efficiency: many reviews noted professional, hard-working crews, careful protection of landscaping, and clean, organized work sites. Some jobs were completed very quickly (e.g., 12 hours for a roof replacement; three buildings renovated in three days), with customers explicitly appreciating high-quality materials and problem-solving when issues arose.
- Post-install service and warranties: several customers reported positive warranty experiences, including quick follow-up visits for leaks or issues found after installation, sometimes at no charge. A veteran-for-a-day program and ongoing maintenance visits were also mentioned positively.
- Financing and scheduling: Feazel was cited as assisting with financing in some cases and was generally proactive about rescheduling due to weather. Completion timelines were sometimes tightly managed, with updates throughout the process.
- Notable negatives or concerns: a minority reported negative experiences, including a no-show/no-call to reschedule, a vent-cap issue that created a code-related problem, and a single case of a longer period of unresponsiveness after causing damage (ceiling crack) or other communication gaps. Some reviews described the on-site experience as chaotic or less professional on a particular day.
- Large-scale projects and referrals: several condo complex projects were completed quickly and with positive feedback on cleanup and appearance, reinforcing Feazel’s capability for mult-unit/large-scale work and client referrals.

Potential customers may expect: clear communication and documentation, a focus on protecting property and tidy job sites, and responsive post-installation support, with variability depending on crew and project specifics.