Eby Exteriors

- Services provided: siding repair/replacement, exterior remodeling, window and door replacements, fascia work, gutters and gutter protection, roofing (including standing seam), shutters, and related exterior improvements; also did a home addition project.

- Typical project pace: several reviews note quick, efficient work (e.g., 10 windows replaced in a week; projects completed on time and as promised).

- Quality and workmanship: many customers describe high-quality results, friendly and professional crews, careful handling of homes, and attention to detail.

- Communication and planning: several reviews highlight thorough planning and regular updates during projects; a few cite strong, clear communication from sales staff (Joel, Phil) and installers (Shawn, Mike). A few negative experiences mention poor communication or responsiveness from a specific representative.

- Pricing and value: common sentiment is fair or competitive pricing, with some noting lower costs than competitors; a minority report higher or delayed estimates and billing concerns.

- Staffing and reliability: reviewers frequently emphasize that Eby is a small local company with in-house full-time installers and direct points of contact; many would use them again (including for future barn roof work).

- Problem solving and responsiveness: in cases where issues were found (e.g., wood rot and pest activity), crews addressed them professionally; one reviewer praised flexible scheduling to accommodate an urgent vine-removal request.

- Notable positives: strong endorsements for Marvin windows, quick multi-window replacement, thorough exterior work (including siding, trim, gutters, and gutter protection), and favorable customer service from leadership and installers.

- Notable cautions: at least two reviews describe negative experiences with a sales representative and a lack of follow-up on estimates, including missed roofing estimate callbacks and a no-show for an appointment. Potential customers may want to confirm communication expectations and follow through before scheduling.

- Overall sentiment: broadly positive, with many satisfied customers and multiple 5-star style endorsements; a minority highlight reliability and communication gaps.