Doerr Siding & Window

- Overall pattern: Mixed experiences. Many customers report high-quality workmanship and fair pricing, while others encounter poor follow-up and communication.

- Services mentioned: gutter installation and re-pitching; window replacement; siding replacement; door installation; deck construction; flashing around doors; general remodeling.

- Positive experiences highlighted:
- Scott Doerr (sales) described as prompt and not pushy; explained the process well.
- Jim (installer) praised for quality work, even on hot days; professional and courteous.
- Several customers note excellent finish, clean sites, and value for money (e.g., windows, siding, and flashing work).
- Sam (office) praised for prompt, organized, and friendly communication.
- Steve Doerr cited for honest and fair estimates; “stands behind the work.”
- Will (flashing) and other crew members praised for skill and attentiveness.
- Multiple reports of long-term customer relationships and willingness to go beyond expectations.

-Negative experiences and concerns:
- One customer reported gutters not draining properly and being ghosted after promises to re-pitch before freezing temps; no call or show after multiple follow-ups.
- Some references to rude staff or being hung up on; inconsistent phone/communication experiences.
- Quotes and insurance-related requests: multiple follow-ups without itemized quotes; delays or lack of response to insurance inquiries.
- A consult was canceled by the owner with poor or no subsequent follow-up.

- Practical takeaways for potential customers:
- If you value workmanship and price, Doerr has several positive references for gutters, windows, siding, and decks.
- Clarify communication expectations up front: follow-up timelines, quotes, and itemized pricing, especially for insurance claims.
- Verify scope and guarantees: confirm post-install support and whether issues will be remediated promptly.
- Consider requesting references from both sales and installation staff to assess consistency.