Next Level Exteriors
620 Mill Hollow Rd, Las Vegas, NV 89107, USA
Overall, customer experiences with Discount Roofing are largely positive, with recurring praise for pricing, responsiveness, workmanship, and ease of doing business. Highlights and practical details for potential customers include:
- Pricing: described as very affordable and fair; several customers noted prices were lower than competing bids or other quotes. A few mentions of extra costs for work not initially quoted.
- Responsiveness and communication: across reviews, customers commend quick responses, helpful guidance, and proactive coordination (including remote assistance and HOA approvals).
- Scheduling and turnaround: experiences vary; some jobs were completed quickly (even in one day or within two weeks), while others reported longer wait times (up to around six weeks). Some projects were done on time and efficiently; a few notes about scheduling gaps or early start times.
- Work quality and reliability: repeatedly described as high quality with skilled workmanship; many customers say the team stands behind their work, delivers craftsmanship, and leaves the property clean with no nails left behind.
- Service scope and capabilities: users report reroofing, shingle repairs, and tile roof repairs; some installations involved architectural shingles and color selection; several references to assisting with HOA approvals and remote coordination.
- Customer experience: reviewers frequently highlight friendly, courteous staff and easy collaboration; several mention notable relationships with Christa and other company leadership.
- Payment and terms: one recurring caveat is a 4% credit card processing fee or the need to mail a check; ACH payments are not available per some reviews.
- Potential drawbacks: occasional negative notes include an early start time for crews and a perception that a portion of the rear roof was not quoted upfront, leading to additional costs.
In summary, customers generally view Discount Roofing as affordable, responsive, and skilled, with strong emphasis on communication, project coordination, and clean, well-executed results, while advising diligence around scope and payment terms.
Shingles (architectural shingles) and tile roofs mentioned (roofing materials rather than siding).
Excellent
Typically very quick—same-day to next-day responses and service visits.
Occasional gaps in scope leading to additional costs (rear part of roof not quoted initially) and payment method fees (credit card fee, or mail-in check; no ACH option).
No explicit warranty details in the reviews; company is said to 'stand behind' their work.
Excellent
Generally affordable and competitive; described as reasonable or lower than quotes; customers felt they got good value for money, though some parts of jobs could incur extra costs for scope changes.
Ensure nails are cleaned up after roofing work to avoid hazards to pets; maintain clear communication for HOA approvals if needed.
620 Mill Hollow Rd, Las Vegas, NV 89107, USA
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