Dillman Brothers

Customer experiences with Dillman Brothers are mixed, with some projects described as high quality and well-executed, and other experiences highlighting significant issues with follow-through and communication.

Common themes:
- Work quality and projects: Several customers praised the craftsmanship on items such as siding, gutters, fascia, and screened porches, noting clean work sites and professional crews. Positive mentions include improved aesthetics and solid structural work (e.g., repaired fascia/soffits and built porch features). However, at least one customer reported an installation flaw (a bathroom-vent connection left with a kink and inadequate insulation) that raised concerns about whether the job was completed as agreed and whether it could cause attic moisture problems.
- Reliability and responsiveness: A recurring concern is poor communication and unresponsiveness. Multiple reviews describe long delays obtaining bids or estimates, failed callbacks, and difficulty getting refunds or follow-up after issues were raised.
- Problem resolution: Some customers reported that problems were not promptly or satisfactorily resolved, with promises to address issues not fulfilled and extended timeframes (months to years) without resolution.
- Overall sentiment: While a few reviews reflect positive experiences and willingness to work with Dillman Brothers again, many accounts warn prospective customers about inconsistent service, poor customer service, and unreliability.

Potential customers may want to verify project scope in writing, request concrete timelines and written guarantees, and seek references to confirm reliability and follow-through before starting a project.