Crosby Roofing

Customer feedback for Crosby Roofing and Gutters covers roofing, gutters, siding, and related work, with generally positive reports on workmanship and professionalism. Commonly described processes include an inspection scheduled the day after contact, a detailed quote provided the same day, and work scheduled promptly after approval. Projects often involved a crew of 6–8 and could be completed in one day for roofing; materials and a dumpster were coordinated by the project manager, and clean‑up was praised. Some customers noted proactive problem‑solving, such as design solutions for gutter changes and timely resolution of issues like a skylight size mismatch, which was rectified with new skylights installed within a few days.

Several staff members are repeatedly mentioned positively, including Tom Wilmot, Elijah, Kevin, and Christian, with Tommy noted for providing schematics and communication. Financing options and free estimates were commonly cited as helpful, and many reviews reported satisfaction with the final results (new roofs, fascia work, gutter upgrades, and siding/paint). However, there are mixed experiences regarding communication and project management. One customer criticized the owner’s accessibility and the office manager’s handling of scheduling and payments, describing a three‑month delay before gutters were scheduled, a cash deposit of about $6,000 with no invoice, and a hold on completion until the balance was paid. Overall, most customers report reliable service and quality work, with a few concerns about administrative and communication practices.