Christian Brothers Roofing

Summary of customer experiences with Christian Brothers Roofing (siding/roofing context)

- Overall sentiment: Mixed, with many positive experiences and some notable concerns. Several customers praised the company for strong project management, clear communication, and thorough cleanup, while a few reported serious issues related to workmanship and aftercare.

- Positive patterns and practical details:
- Project management and communication: Project managers such as Clay Baldwin, Austin Morris, and Skylar Sample were repeatedly highlighted for listening to questions, coordinating with insurance, keeping projects on schedule, and providing timely updates.
- Timeliness and efficiency: Crews often completed work quickly (examples include a roof replacement finished in about three days) and left the site clean with waste removed.
- Insurance coordination and assistance: Several customers appreciated help with insurance claims and seamless involvement of their insurer in the process.
- Quality and outcomes: Many customers were satisfied with the appearance and durability of their new roofs, color selections, and the overall workmanship. Positive notes also mention courteous, professional crews and good follow-up.

- Negative experiences and practical concerns:
- Weatherproofing and structural concerns: At least one review reported improper weatherproofing and rotten wood beneath a roof, raising questions about structural integrity.
- Punctuality and site impact: A reviewer described late arrivals, modifications to schedules, and damage to plants/debris left around the property.
- Gutters issue and accountability: One customer paid a substantial amount for gutters that allegedly caused water intrusion into the foundation, with complaints about lack of accountability, unanswered calls, and recommendations for an additional expensive roof to fix the problem.
- Mixed long-term reliability: Some reviews noted ongoing concerns or questions about long-term performance, despite initial positive impressions.

- Notable personnel and recurring themes:
- Specific team members repeatedly named positively for communication and service: Clay Baldwin, Austin Morris, Skylar Sample, Justin (insurance coordination), and Aaron (communications).
- Many reviewers would recommend the company, while a smaller subset urged caution and suggested verifying warranty coverage, cleanup practices, and potential risks with gutters or weatherproofing.

- Practical takeaway for potential customers:
- If considering Christian Brothers Roofing, expect strong project management, responsive communication, and efficient work with good cleanup, but also verify details on weatherproofing, material quality, and gutter-related improvements. Obtain clear written agreements on scope, warranties, and post-installation support, and consider asking for recent references regarding gutters and any past moisture-related concerns.